News & campaigns

Universal Credit: Credit isn’t due

Big Issue, 06/11/2017, Ciara Leeming
Frances Potter, lead on research and campaigns at Citizens Advice Sheffield, was interviewed for an in-depth feature in the Big Issue North about the rollout of Universal Credit.
She raised the story of a domestic violence survivor who ran into problems receiving the benefit when moving to the city from London.
“It was really difficult to resolve,” she said. “When we tried to use the fancy new online journal system that full service Universal Credit claimants use it just didn’t work.”

‘When people discuss their debt, they feel relieved’

BBC Radio Sheffield, 06/11/2017, (After 2hrs 17mins)
Steve Wilcox, a debt advice consultant at Citizens Advice Sheffield, was interviewed on BBC radio about how the charity helps people in the city.
“Sometimes debt is the result of an unforseen circumstance. Sometimes people imperceptibly slide into debt,” he said.
“We find that when people come in and discuss their debt they feel very relieved, even before they’ve started to do anything practical.”

Universal Credit submission

We have been campaigning nationally for a pause to the roll out of Universal Credit so that the serious problems it is causing to many poor and vulnerable people and families can be resolved.  To find out more about our submission to the Work and Pensions Select Committee’s inquiry please see our impact and outcomes report list.

General Election 2017

Today we have written to all candidates standing at the general election in Sheffield and sent them Citizens Advice’s “Manifesto for the next government” which sets out policy solutions in five key areas.  You can read the letter and manifesto for more information.

New Sheffield Advocacy Hub

From April 2017, the Sheffield Advocacy Hub will deliver all statutory advocacy in Sheffield. Sheffield Advocacy Hub is provided by Citizens Advice Sheffield, in partnership with Disability Sheffield, Voiceability and Cloverleaf Advocacy. All current clients of the four partners will continue to receive advocacy support in the same way – there will be no interruption or change.