We know that Covid 19 has had a disproportionate impact on the poorest communities, who face a “cliff edge” into poverty and in some cases destitution and homelessness as temporary support and protections are removed. Whilst the budget did signal limited extensions to some of the protections, the insecurity and fear of the future is an intolerable weight for many and the unresolved problems are building.
We have published our impact report for the period April to September 2020, which shows how we have helped people though our advice services.
We have continued to provide services during the COVID-19 pandemic since we ceased seeing clients in person back in March 2020, to protect our clients, staff and volunteers, by changing to services being provided by phone and digital.
Great news – Citizens Advice Sheffield have a new freephone number for its Adviceline, so that people can contact us without it costing anything to call.
The new Adviceline freephone number is 0808 278 7820 and is available Monday to Friday from 10am to 4pm
This is really good news as it means that people in need of our help can contact us without having to worry about the cost of the call, especially when calling from mobile phones if have very little credit as is the case with a lot of our clients.
We have published a short impact report for the period April to June 2020, which shows how we have helped people though our advice services, and continuing to provide services during the COVID-19 lockdown.
As we are in very strange times due to the COVID-19 pandemic, we have seem a shift in what people come to us for help and advice with, so to find out more, the impact report can be downloaded here.
Charity Registration Number: 1153277
A member of the National Citizens Advice Association.
VAT Number 169952453
Company Registration Number: 08616847
Authorised and regulated by the Financial Conduct Authority:
Regulated by the Office of the Immigration Services Commissioner (OISC) for the provision of immigration advice and services – No: N201300063
Regulated by the Information Commissioner's Office under ICO reference ZA019728 and we will process your personal data in accordance with the General Data Protection Regulation and Data Protection Act 2018.
Citizens Advice Sheffield & Law Centre
The Circle, 33 Rockingham Lane,
Sheffield S1 4FW
Citizens Advice Sheffield is the trading name of Sheffield Citizens Advice and Law Centre Limited