Current Volunteering Opportunities

  • ICT Support Technician Volunteer

To apply for the role please see the documents below:

To register your interest in other volunteer roles please complete our Volunteer Enquiries Form and we will get in touch with more information as soon as we start recruitment.

If you are having any problems accessing any of the above documents or forms please contact us at volunteering@citizensadvicesheffield.org.uk

Volunteering with Citizens Advice Sheffield

Volunteering with Citizens Advice Sheffield is a great way to pick up skills, make friends and feel part of an enthusiastic team. Our volunteers are invaluable, without them we wouldn’t be able to help people find a way forward with the problems they face or campaign about unfair policies and practices.

There are lots of different ways to get involved, including: working directly with our clients to give information, advice and support, providing admin support, helping us with fundraising, media and campaigning and helping to guide and govern how we work by becoming a trustee.

Our volunteers come from a range of backgrounds and bring with them different skills and experiences. We are committed to equality of opportunity, offer a warm welcome to every volunteer, and provide training and support to enable you to get the most out of your volunteering.

By becoming a volunteer, you can boost both your employability and wellbeing.

With us, you will… 

  • Make a real difference to peoples’ lives
  • Gain new skills and knowledge and build experience for employment
  • Use and develop existing skills in varied and rewarding roles
  • Improve your health, wellbeing, confidence and self-esteem
  • Meet new people from a range of backgrounds and ages, and make friends
  • Get to know the local community and give something back
  • Experience expert training and support and feel part of a team

What our volunteers have to say

“Volunteering keeps my brain active, keeps me learning, makes me feel valued”   Diana

“It is a wonderful experience being able to help people on an individual basis every time I answer the phone.  The queries and problems keep my brain active and if I am stuck for a solution the support I receive is excellent.”  Maureen

“I enjoy the face to face interaction in the busy foodbank environment”   Malcolm 

“I’m giving something back to the community & doing good. I really enjoy pulling together detailed arguments for appeals & I like to win, I enjoy being able to volunteer flexibly – to fit other activities in”   Dawn

“I’m making a contribution, keeping brain & skills sharp, working from home with some socialising”   Simon

“I’m using and expanding the knowledge and skills I’ve acquired over the years to advise clients, meeting some colleagues face to face, having contact with a range of people whom I would not normally meet and making a contribution to my local community.”   Petra

“I wanted to use the knowledge and skills I had when I worked in law centres. As a volunteer I can focus on trying to help the client- I like to feeI useful as well as skilled. I also wanted to have some structure to my week after retirement. “   Jane

What our staff say about why our volunteers are so important at Citizens Advice Sheffield

“Volunteers bring with them a wealth of experience and skills from their working lives and life histories.They contribute their own time and efforts to help the clients who contact our service”

“Volunteers get enormous satisfaction from making a real difference to the lives of often vulnerable people”

“Volunteers have had numerous successful outcomes for clients. Rarely a week goes by when I do not hear that one of the volunteers in my team has had a successful appeal or has helped a client with a medical priority case or to obtain extra benefit”

Volunteer roles at Citizens Advice include:

  • Volunteer Adviser
  • Research & Campaigns Volunteer
  • Social Media Volunteer
  • Community Engagement Volunteer
  • Admin Support

If you’re not sure whether working directly with the public is for you or if you have other skills and experience that you think we might benefit from, we welcome applications from people with an interest in: volunteer training and support, fundraising, digital media, marketing and promotion.

We’re happy to discuss combining any of these activities with our other roles or creating a freestanding role for volunteers with prior experience.

Time commitment

We understand volunteers have many interests and demands on their times. You may work shifts, have caring responsibilities, have a changing university timetable or have regular commitments. We offer a flexible approach to volunteering.

Ideally, we ask for at least 1 day or two half days each week, for at least 12 months, particularly during your initial learning to help you progress and complete your training.

However, we recognise that this may not always be possible every week and is dependent on what volunteer role you take on. We’re happy to discuss being flexible if you have less time but think you can still support our services.