Board of trustees
Mark Gamsu (Chair)
Mark spent most of his working life in the voluntary and statutory sector – collaborating with others to tackle inequality.
He is interested in how we, as citizens, influence the way decisions are made locally and he writes about this on his blog www.localdemocracyandhealth.com
Claire Holden (Vice Chair)
Claire has worked in the NHS for nearly 20 years.
She has served as a school governor and Chair of Governors, has also worked as a Victim Support volunteer and was a member of the VAS Personnel Committee for several years.
Alistair was previously the national Operations Director for eight years at the Refugee Council and then the governance director at Sheffield City Council, as well as a trustee (and briefly the chair) at Pitsmoor CAB.
He has a track record in social care, health, housing, advice work, volunteering, and work with refugees.
Alistair is currently a non-executive director for Spectrum Community Health (a social enterprise), a lay tribunal member for the Medical Practitioners Tribunal Service, a part-time walking holiday leader for HF Holidays and sings with Purple Cats Community Choir.
He is committed to excellence, strong customer care and engagement, and is values-driven.
Bea is a Studio Director at FutureGov, an organisation that redesigns public services. Previously she was Director of Delivery at digital inclusion charity Tinder Foundation which helps people improve their lives through digital.
She spent four years at national Citizens Advice, leading several teams and eventually becoming the organisation’s first Chief Digital Officer.
Bea cut her teeth as a journalist in Chile and still writes about digital design at medium.com/@beatricelucy and tweets @beatricelucy.
She’s passionate about the service and proud to be part of Citizens Advice Sheffield’s life-changing work.
Hilary’s working life was spent in the Special Needs sector of the Education Service and she found while there that the inequalities of life were a daily factor. How decision making processes were influenced and challenged became a significant feature of her job.
Some of Hilary’s other roles included managing the school budget and fundraising. She has also served as a School Governor.
Hilary’s association with Hillsborough & Area Advice Service began in 1998 and she trained as a volunteer advice worker. She subsequently became a trustee and served some time as the Treasurer.
In her free time, Hilary enjoys researching Family History.
Mark has worked in the voluntary, charity sector for most of his professional career. He is currently working for Healthwatch Sheffield. Prior to this role he worked at Doncaster Chamber and children’s charity SAFE@LAST that supports children and young people who are at risk through running away.
His role at the charity included managing fundraising and finance, the volunteering program, strategy and business planning, partnership working and HR amongst other duties.
Mark has undertaken numerous volunteering roles with a range of charities and organisations that offer emotional support, advice, practical help and advocacy with vulnerable adults and children.
He currently runs his own charity consultancy business ‘Make Your Mark UK’ that aims to help charities and voluntary sector organisations to be better.
Mary was a Professor of Law at Nottingham Trent University, before her recent retirement, and has previously worked at Sheffield University and Sheffield Hallam University.
She qualified as a solicitor in the 1970s, and has also worked in local government. She was a member of the Administrative Justice and Tribunal Council from 2010 to 2013, and has been a non-executive director at the Legal Ombudsman from 2009 to 2014.
She has lived in Sheffield for over 40 years. In her spare time she enjoys playing cello in an orchestra, singing in a choir, and walking in the hills.
Sharon has worked in Social Services for 16 years and has recently become a qualified Deafblind assessor.
She has worked with voluntary organisations such as GB Deaf Woman football and is now vice chair for the GB Deaf Football team. She is passionate about supporting and advocating for the Deaf Community, mainly in Sheffield. She continues to work in partnership with Healthwatch Sheffield to promote improved access for Deaf people.
Sharon joined the Deaf Advice Service Sheffield when it was established in 1994. She is now a Trustee for Citizens Advice.
Susan has worked as a public health specialist and senior leader in the public sector for 20 years, primarily in the NHS and local government. Her role involves using public health intelligence and evidence to encourage policy makers to adopt a ‘health in all policies’ approach, in order to maximise the health and wellbeing of populations.
Susan moved to Sheffield nearly six years ago and she is still enjoying discovering the city. In her spare time she’s a fan of all things outdoors, mainly fell running and climbing, with a spot of gardening, knitting and tea-drinking thrown in for good measure.
Nathan is an experienced Chartered Accountant, having spent his early career in practice at a top 10 national audit firm. This has been followed by moves to a Commercial Finance Manager role of a fast moving telecommunications company and recently he has taken the role of Senior Manager within an accounting practice.
He enjoys roles which allow him to add value to a business, positively impacting on the success of the business and helping it to reach its goals. He has developed a strong skillset over the years, including being able to organise and engage a team, develop strong and successful business relationships, and to be able to communicate financial information to a variety of different stakeholders – all of which he hopes he can bring to his role at Citizens Advice Sheffield.
Nathan was born and raised in Sheffield, educated at Sheffield Hallam University and is now raising two children in Sheffield. Nathan believes that Sheffield as a community is fantastic with such diverse cultures and communities, and if through being a trustee with Citizens Advice Sheffield he was able to make even a small difference in local communities he would see this as a great benefit as every little really does help.
In his spare time Nathan is a keen runner, enjoys reading and has a real love of all things foods.
Way back in 1981 Sheila was a volunteer adviser at Pitsmoor CAB and was the Deputy Chair of the management committee for a while. Since then she worked for Sheffield Council for 15 years, in a variety of roles. She has always been a trade union activist (since the mid 1970s) and this led her to working as a Full Time Officer for UNISON for a number of years. She completed her MA at the University of Warwick, in Industrial relations and Personnel Management. She then worked, up to her retirement, as a tutor at Northern College, teaching adults with no formal qualifications, from the start of their adult learning up to post-graduate level. She still works as a non-legal (lay) member of the Employment Tribunals, a role she has had for 10 years.
Through her work, her aim has been to empower and support people who are excluded and disadvantaged by society and is proud to have played a part in all these lives. She is committed to continuing this by putting her skills and time into her work as a CAS Trustee.
Helen E Steers
Helen is a public policy specialist with an interest in understanding and managing the real-life consequences of public policy decision-making at a community level. During a Civil Service career that lasted 26 years and spanned a range of roles from front-line benefit and health and safety work to developing and delivering national policy for education and employer skills, Helen developed a good understanding of the inside of Government.
Since leaving Government, she has undertaken postgraduate study with the University of Sheffield Politics Department. She has also pursued a range of freelance activities to support the capacity of the voluntary and community sector to meet the needs of the Sheffield population, with a particular focus on removing barriers for the most disadvantaged groups. Helen acts as a policy consultant across a range of Government and non-Governmental organisations.
A born and bred Sheffielder, she is really pleased to have the opportunity to work with Citizens Advice to support the important and wide-reaching work it does in a City that is very dear to her heart.