Quick links

Here are some useful links that you might find helpful if unable to access the server:

Advisers’ useful links:

Advocacy service only:

  • Lamplight Advocacy Service Case Recording System: https://lamplight.online (copy and paste link and use Google Chrome to access or click on the link if aleady using Google Chrome)

Useful links for everyone:

  • Office 365 Webmail for accessing SCA email accounts (can use any browser to access this)
  • Okta Gateway: https://citizensadvice.okta-emea.com/app/UserHome (for accessing Docebo and Workplace as well as resetting Okta Verify app or RSA SecureID tokens and for users with administration role to set up and deactivate users, reset passwords and two step authentication)
  • CABlink / BMIS for accessing various resource sites supplied by Citizens Advice (username: Independent / password: Impartial) (can use any browser to access this)
  • Google Drive to access Policies, plans and procedures folder (same as on the z-drive inc stationery)