Transgender Statement of Inclusion

Citizens Advice Sheffield is committed to social justice and fairness:

• We are committed to challenging the impact of poverty, inequality and discrimination on the lives of the individuals and communities we help.
• We are proud of, respect and celebrate our diversity, the diversity of our clients, communities and our staff and volunteers, and are committed to being an inclusive organisation.

We respect everyone’s right to hold personal opinions but we will not tolerate abuse, harassment or discrimination and will work to create a service where everyone is comfortable coming to us for help and a workplace where everyone belongs. At the same time, speaking up for people who face intense disadvantage, detriment and harm is also a crucial part of our charitable purpose.

We recognise the importance of using language affirming and respectful of trans individuals, and we will make every effort to use appropriate pronouns and terminology. We are committed to ongoing education and training for our staff and volunteers to ensure we provide the best possible service to all community members.

We acknowledge that trans individuals face unique challenges and discrimination in our society, and we are committed to providing support and resources that are sensitive and responsive to their needs. We will work to ensure that our services are inclusive and accessible to all individuals, regardless of their gender identity or expression.