Our impact and values

Every year, we support thousands of people in Sheffield with a range of problems.

• Last year we helped over 18,000 people with more than 78,000 issues
• We gained almost £13 million in extra income for our clients
• We got over £1.4 million in debt written-off
• Our consumer service supported thousands more who were having problems with their energy supplier
• Our Advocacy service supported nearly 2,000 people to have a say in decisions affecting them

We’re an important part of the local community and we work closely with the NHS, local authority and organisations across the voluntary and community sector. This means we can really understand the issues people are facing, the support they need from us and how to ensure they are able to access our advice and advocacy. We can also use the insight we gain to help improve local policies and practices.

Read about how we’re making a difference to the people of Sheffield in our latest impact reports.