Due to the COVID-19 pandemic, we have been forced to close our face to face services to help protect our clients, staff and volunteers as the nation went into lockdown.
This time has made us think of other ways to make it easier for clients to get in touch if they need help and advice, now that they can’t come to one of our drop-in advice sessions. One of the new ways clients can now contact us is by text.
We have introduced this new text service so that clients have an alternative way of contacting us, especially those with very little credit. This means that we will be able to phone them back.
When we receive a text message, the sender will receive a text in reply to confirm we have received their text message and that someone will phone you back.
We hope that our clients find this a welcome addition to the various methods that they can use to contact us for help and advice.
Charity Registration Number: 1153277
A member of the National Citizens Advice Association.
VAT Number 169952453
Company Registration Number: 08616847
Authorised and regulated by the Financial Conduct Authority:
Regulated by the Office of the Immigration Services Commissioner (OISC) for the provision of immigration advice and services – No: N201300063
Regulated by the Information Commissioner's Office under ICO reference ZA019728 and we will process your personal data in accordance with the General Data Protection Regulation and Data Protection Act 2018.
Citizens Advice Sheffield & Law Centre
The Circle, 33 Rockingham Lane,
Sheffield S1 4FW
Citizens Advice Sheffield is the trading name of Sheffield Citizens Advice and Law Centre Limited