News & campaigns

Impact report published: How our advice services have helped people – April to June 2020

We have published a short impact report for the period April to June 2020, which shows how we have helped people though our advice services, and continuing to provide services during the COVID-19 lockdown.

As we are in very strange times due to the COVID-19 pandemic, we have seem a shift in what people come to us for help and advice with, so to find out more, the impact report can be downloaded here.

The Five-Week Wait In Universal Credit: Inquiry

The parliamentary Work and Pensions Select Committee have been taking evidence on the issue of the Five Week Wait for first normal payment of Universal Credit that is currently built into the design of the benefit . Our submission to the committee is here.