News & campaigns

Personal Independence Payment

We are pleased to present our new report which we have published today: Personal Independence Payment and the reassessment of Disability Living Allowance claimants.

The report appraises the introduction of PIP for people already receiving DLA.  It draws attention to some serious concerns, including about the impact of this change on some older people, the difficulties people with mental health problems and Deaf people have with this transition, the quality of DWP decision making and the overall consequences of reduced or nil awards.

New opportunities in the Consumer Service

Exciting opportunities to work with Citizens Advice Sheffield, based in our City Centre office:

Consumer Service Adviser and Team Leader. (Now closed for applications)

Citizens Advice Sheffield and Citizens Advice Manchester, two of the country’s most progressive and dynamic advice centres have joined together to deliver the Citizens Advice Consumer Service.

How we help people

We launched our new report “How we help people” at an event on 24 January 2017, attended by about 90 people.  The report can be found here, together with a summary of the outcome of our client survey, which can be found here