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Advice enquiry form
Please note that we are not an emergency service and are unable to reply immediately. If you have mental health concerns you should contact your GP, telephone NHS 111 (lines open 24 hours per day, 7 days per week) or text ‘EYUP’ to 85258 at any time of day or night for free, confidential, 24/7 text support.
Telephone
*Calls to 0800 and 0808 numbers are free
Get help in your own language
Normal call charges apply
Somali Somaliyeed
0114 700 6896
Urdu / Punjabi
0114 700 6881
Arabic
0114 700 2345
Mandarin / Cantonese
0114 700 6102
If you speak another language that is not listed above, please phone our Adviceline on 0808 278 7820 and we will try to get an interpreter. Alternatively, try to have a friend or family member with you when you call who can help translate.
Community Access Points
Community Access Points can be found in confidential spaces within familiar community venues, including libraries and community centres across the city. These easy-to-use screens allow you to connect with an advisor over video call using a simple button, with no digital skills required. You can even scan documents to show your advisor!
Howden House
1 Union Street
Sheffield
S1 2SH
No appointment required at Howden House
There may be a wait during busy times
Open 10am-4pm Monday to Friday
Park Centre Library
243 Duke Street
Sheffield
S2 5QP
Opening soon
Firth Park Library
443 Firth Park Road
Sheffield
S5 6QQ
To book an appointment, please visit or call the venue
Jordanthorpe Library
15 Jordanthorpe Centre
Sheffield
S8 8DX
To book an appointment, please visit or call the venue
Lowedges Community Centre
Gresley Road
Sheffield
S8 7HL
To book an appointment, please visit or call the venue
Tinsley Forum
120-126 Bawtry Road
Sheffield
S9 1UE
To book an appointment, please visit or call the venue
Zest Centre
18 Upperthorpe
Sheffield
S6 3NA
To book an appointment, please visit or call the venue
Pakistan Muslim Centre
Woodbourn Road
Sheffield
S9 3LQ
To book an appointment, please visit or call the venue
St Mary's Church Community Centre
St Mary’s Church
Bramall Lane
Sheffield
S2 4QZ
To book an appointment, please visit or call the venue
Stocksbridge Community Leisure Centre
Moorland Drive
Stocksbridge
Sheffield
S36 1EG
To book an appointment, please visit or call the venue
For organisations
To find out more about the training we can offer frontline staff and volunteers visit our Community Training page. For any other enquiries about working with us to increase access to advice or advocacy please email getintouch@citizensadvicesheffield.org.uk Keep up to date with our activity by following us on Facebook or checking our News page.
Community TrainingHello from all of us at the Deaf Advice Service
Hello from all of us at the Deaf Advice Team
We hope you are well. We advise Deaf BSL users in Sheffield and surrounding areas, including Rotherham.
We are advised by Zoom and WhatsApp video call.
Every Wednesday Morning from 10am to 12pm – We hold an unplanned Face to Face service at Howden House for those who do not have digital access.
Every Tuesday Morning from 10am to 1pm – We hold an unplanned Face to Face Service for Rotherham Clients at Shiphill Sight and Sound centre
You can contact us, please click here
