Consumer Service

If you are unhappy with a service or product you have purchased, the Citizens Advice consumer service can tell you what your rights are and offer impartial advice.

Please telephone the consumer service freephone helpline 0808 223 1133 to speak directly to one of our friendly consumer advisers.

Available Monday to Friday, 9.00am – 5.00pm (closed Bank holidays).

Visit the Citizens Advice – contact the consumer helpline website for more information .