Advice Line: 0808 278 7820

Today's opening times: 9am - 3pm

Who we are

Our staff and volunteers are the heart and soul of our organisation. Many have been with us since we merged into Citizen’s Advice Sheffield over a decade ago. They are part of the Sheffield community through and through.

“Citizens Advice Sheffield has had such a positive impact on me, from a client, to a volunteer, to a paid worker. I am proud to be able to use my skills and knowledge to work alongside fantastic colleagues and contribute to helping clients who rely on us and to be part of the continuous positive impact on people's lives. ”

- Hannah - Advice Worker

Meet the Trustees

Our board consists of 15 trustees who bring a wide range of skills and experience to their role but all share a passion for the work of Citizens Advice Sheffield and a commitment to supporting the most vulnerable people in our city.

Tracey Holland

Tracey Holland

Tracey is a born-and-bred Sheffielder with a strong commitment to the city and the people who live in it. She runs her own change consultancy, working primarily with universities and public sector organisations to help them navigate complex change, strengthen governance and deliver improvement in a practical, people-centred way. Earlier in her career, Tracey work

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Ahmed Mohamed

Ahmed Mohamed

Ahmed Mohamed is the CEO of Infinite Skills CIC, a Sheffield-based non-profit organisation that empowers disadvantaged and underrepresented communities through innovative education, training, and employability programmes. His work focuses on increasing social mobility, tackling inequality, and creating long-term opportunities for people who face systemic barriers to progress. In addition to his leadership at Infinite Skills, Ahmed

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Mohammad Rajjaque

Mohammad Rajjaque

Vice Chair & Board Consumer Duty Lead

Mohammad works at The University of Sheffield (Full time) and the University of York (As an associate) where he teaches courses on Financial Management.

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Lynsey Golland

Lynsey Golland

Lynsey has over 20 years’ experience in the welfare to work, employment and skills industry

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Meet the Leadership Team

Our leadership team work with the board of trustees and around 200 paid staff and volunteers to deliver a wide range of high quality advice and advocacy services in Sheffield.

Patrick Harte

Patrick Harte

Service Manager - Advocacy

Patrick’s first role on moving to Sheffield was as a community support worker for adults with learning disabilities in 2004, before taking on a management role for a supported living service.  He was part of a project that developed person-centred accommodation options to replace the large long-stay learning disability hostels in the city, before moving

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Danielle Atherton

Danielle Atherton

Head of Advocacy & Influence

As the Head of Advocacy and Influence, Danielle oversees the Advocacy Services and focuses on building strategic relationships and fostering meaningful client involvement

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Sophie Wilson

Sophie Wilson

Social Policy and Involvement Manager

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Adam Lee

Adam Lee

Service Manager - Advice

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Matt Crow

Matt Crow

Service Manager - Advice

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Kate Bushen

Kate Bushen

Service Manager - Advice

I am the Service Manager lucky enough to work with the outreach teams e.g. Foodbanks and the targeted services: SPRING, Deaf Advice Team , Hospital and GP services to name a few.

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Joanne Abdulla

Joanne Abdulla

Head of Advice

Joanne began her career in advice as a volunteer in 2001 before moving into paid advice work and in time becoming the manager of Foxhill and Parsons Cross Advice Centre. She joined Citizens Advice Sheffield when it was formed through the merger of several local organisations in 2014 and took on her current role of

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Sylvia Ward

Sylvia Ward

Chief Executive

Sylvia joined Citizens Advice Sheffield in 2021, bringing with her 25 years experience of working in the charity sector. Having started out as a fundraiser she then moved into service development and leadership roles across older people’s services, cancer and conservation. She has held a variety of senior roles in local, national and international organisations,

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Peter Brown

Peter Brown

Head of Resources & Organisational Development

Peter heads up Support Services, including Finance, Premises, ICT and Risk Management and line manages our Support Service Team Managers. Peter joined the organisation in 2010 as an Advocate, with a background in the voluntary and creative arts sectors.  Peter has progressed from Advocate, to Supervisor, then Service Manager before taking up his current role

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“We have an incredible team of skilled and passionate staff and volunteers who all share a commitment to helping and empowering people to address challenges in their lives.”

- Sylvia, CEO

How to contact us

For full details of the different ways to contact us click here.

How To Contact Us

Sheffield contact

Our advisers can help you resolve your problem.
We explain your options and the possible outcomes of different courses of action. We don’t tell you what to do – we encourage you to make your own decisions and act on your own behalf.

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