Advice Line: 0808 278 7820

Today's opening times: 9am - 3pm

About

About us

We are Sheffield’s leading provider of advice and advocacy services. Every year we help over 20,000 people in Sheffield. Our services are free, confidential, independent and impartial.

We’re here for everyone – whoever you are, whatever the problem, we’ll help you find a way forward.

We work with our partners – from large public sector bodies to smaller community organisations – to support our clients with the problems they face, while campaigning to improve the policies and practices that affect people’s lives.

We are a registered charity and rely on support from people like you to help us to keep making a difference for our clients and the wider Sheffield community.

Donate

Our purpose, ambition and plans

We tackle poverty and campaign for social justice We help people, families and communities by:

  • providing advice and advocacy to help people solve the problems they face
  • campaigning to improve the policies and practices that affect people’s lives

We aim to be one of the best advice and advocacy services in the country, and one of the leading voluntary and community sector organisations in Sheffield.

couple with child in a kitchen

Our impact and outcomes

We publish annual impact reports and occasional research and campaigning reports.

Our 2024 Advice Impact Report

Our 2023 Advice Impact Report

Our 2023 Advocacy Impact Report

How to contact us

For full details of the different ways to contact us click here.

How To Contact Us

Sheffield contact

Our advisers can help you resolve your problem.
We explain your options and the possible outcomes of different courses of action. We don’t tell you what to do – we encourage you to make your own decisions and act on your own behalf.

Complete our online enquiry form

Send Us Your Enquiry